Customer Service - OrderInfo - How to Place an Order | Eastbay Team Sales

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Digital Catalog Online Selection

How Team Stores Work

  • Choose the gear you want from the game's top brands.
  • Customize products to fit the specific look of your program
  • Pass out your team code and your program supporters can order team gear online by typing the code below.
  • Call 800.841.5748 to set up your Team Store today!

Team Store

Your team code is located at the top of your Team Sales flyer. Your flyer also lists the dates when your team store will be available.

More Details


Customer Service
How to Place an Order

    If you wish to send an order to more than one shipping address you will need to call in your order.

    Online Orders
    We've made online shopping easy! Just follow the steps below to locate and purchase your favorite products on our website.

    1. Search or browse the site to locate the items you want to buy. There are several ways to do this:
      • Search by keyword or product name in the search box at the top of every page.
      • Search by product number if you have one in the Search box at the top of every page.
      • Browse through the products on the site by selecting one of the category tabs at the top of the page.
    2. When you find products you would like to purchase, choose the appropriate quantities, sizes, etc. and add the items to your cart.
    3. When you have finished shopping and are ready to checkout, click the Checkout button on the shopping cart page. (To get to the shopping cart page, click on the Shopping Cart image at the top of the page.)
    4. If you are a registered user, log in using your email address and password for faster checkout.
    5. Fill in all of the required information on the shipping and billing pages. If you have forgotten to fill in a required field, we will alert you to the area in red text so you can go back and try again. Complete the required field with the requested information and continue to checkout again.
    6. Review your order before submitting to verify all of the information is correct and to get your calculated order total.
    7. Submit the order and print a copy of the Thank You page containing your customer number and order number for your records. A confirmation email will also be sent containing your order information to the email address provided during checkout.

    Please Note: If you are experiencing difficulties submitting your order, email us by clicking here and describe the difficulties you are having. A Customer Service Representative is available 24 hours a day, seven days a week.

    Fax or Mail Orders

    To purchase products found on our website by fax or mail, you will need a paper copy of our order form. To print our online order form, click here. Fill out the order form and fax or mail it to us at the locations listed below.

    You can fax your order to us 24 hours a day, seven days a week at:

    Domestic customers
    International customers

    If you prefer, you may mail your order to us:

    PO Box 8066
    Wausau, WI 54402-8066


    Via UPS/FedEx/USPS:
    Order Processing Center
    Eastbay Team Sales
    111 S. 1st Ave
    Wausau, WI 54401